Cookie Usage Policy

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember information about your visit. At tivaroquenix, we use various tracking technologies beyond traditional cookies, including web beacons, local storage, and session identifiers to provide you with a personalized financial services experience.

These technologies work quietly in the background, collecting information about how you navigate our platform, which features you use most, and your preferences for displaying financial data. This isn't about surveillance — it's about creating a smoother, more intuitive experience for managing your finances.

Types of Tracking We Use

Essential Cookies We Cannot Disable

Some tracking is absolutely necessary for our platform to function safely and securely. These essential cookies handle critical operations that protect your financial information:

These essential functions operate regardless of your cookie preferences because they're fundamental to providing secure financial services. They don't track your behavior for marketing purposes.

Browser-Level Cookie Management

Beyond our platform controls, you can manage cookies directly through your browser settings. Each browser handles this differently, but here's what you need to know:

How Tracking Enhances Your Experience

When you allow our analytics and functional cookies, we can provide several improvements to your financial management experience. For example, we remember which account types you view most frequently and prioritize them on your dashboard.

Our educational content suggestions become more relevant based on your reading patterns — if you frequently access articles about retirement planning, we'll surface related webinars and resources. We also use this data to optimize page loading speeds for the features you use most.

Marketing cookies help us understand which of our financial education programs generate the most interest, allowing us to develop more valuable content and improve our course offerings scheduled for late 2025 and early 2026.

Data Retention and Your Control

We don't hold onto tracking data indefinitely. Most analytical information expires within 24 months, while functional preferences remain until you change them or clear your browser data. Marketing engagement data is typically refreshed every 18 months to ensure relevance.

You can request deletion of your tracking data at any time by contacting our privacy team. This won't affect your essential account information or transaction history, which we're required to maintain for regulatory compliance, but it will reset your preferences and remove analytical profiles.